OUR TERMS & CONDITIONS

Terms and Conditions

WorkParadise (WP Digital Solutions Co., Ltd.)
22/8 Moo 3,
Lipa Noi, Koh Samui,
84140, Thailand
Phone: +66 971 545 470

Section A: General Guidelines

1. For all agreements with WorkParadise (the “Supplier”), the present Terms and Conditions apply.
2. These Terms and Conditions provide a general framework for the use of services offered by WorkParadise to its customers. They apply exclusively to all offers, agreements, and services provided by WorkParadise and the contracting parties.
3. An agreement shall only be valid once a contract, incorporating these Terms and Conditions, is confirmed and signed in writing by WorkParadise.
   i. Any terms and conditions of the contracting party that deviate from or conflict with these Terms and Conditions shall not be part of the contract, even if WorkParadise is aware of them, unless WorkParadise expressly accepts them in writing.

Rights and Limits

1. Changes to Terms and Conditions
   i. WorkParadise reserves the right to amend or modify these Terms and Conditions, provided the changes are reasonable for the contracting party.
   ii. WorkParadise undertakes a duty of care to inform customers in advance of any changes within a reasonable time frame, either by email or by post.
   iii. If the contracting party does not object within 6 weeks after receipt of the notification, the changes shall be deemed accepted.
   iv. WorkParadise shall inform customers of the right to object and the legal consequences of the deadline.
   v. Customers are asked to read these guidelines carefully and contact WorkParadise in case of any doubts.
2. Services of WorkParadise
   i. WorkParadise provides professional services with due care and diligence, tailored to the needs of its clients and aligned with the current state of the digital, relocation, and professional services ndustries. Any success obligations shall only apply if expressly agreed with the contracting party.
   ii. WorkParadise may engage third parties at its own discretion to provide services.
3. Security
   i. WorkParadise provides services only upon receipt of advance payment or suitable security. If, after a contract is signed, circumstances arise that significantly reduce the creditworthiness of the contracting party, WorkParadise reserves the right to take appropriate measures to safeguard its obligations.
   ii. Claims against WorkParadise may only be assigned to third parties with prior written consent of WorkParadise.
   iii. Offsetting of counterclaims or retention of payments is only permitted if the counterclaims are acknowledged by WorkParadise, undisputed, or legally established.

Disclaimer, Rights and Liabilities

1. Privacy and Confidentiality
   i. “Confidential Information” includes but is not limited to technical and business information, inventions, trade secrets, financial data, marketing strategies, and business plans, whether or not expressly marked as confidential.
   ii. Both parties undertake to treat as confidential all information received in connection with the performance of the contract, unless such information is publicly available or lawfully obtained from third parties.
   iii. Confidential information and related documents may not be disclosed to third parties without consent, unless required for the fulfillment of the contract. This obligation also applies to software provided.
   iv. WorkParadise may use data disclosed within the contractual relationship for internal purposes in compliance with the applicable data protection laws. Details on data usage can be found in the WorkParadise Privacy Policy, available on the WorkParadise website.
2. Liability
   i. WorkParadise shall be liable without limitation for damages caused by intent, gross negligence, or fraudulent concealment of defects.
   ii. For negligence, WorkParadise shall only be liable if an essential contractual obligation is breached. In such cases, liability is limited to foreseeable and typical damages.
   iii. WorkParadise does not guarantee uninterrupted or error-free availability of internet-based services. This excludes downtimes caused by technical issues outside the control of WorkParadise.

Disputes, Arbitration and Written Form

1. Governing Law and Arbitration
   i. The legal relationship between the parties shall be governed by English law.
   ii. Any disputes arising out of or in connection with this contract shall be finally resolved by arbitration under the LCIA Rules.
   • Number of arbitrators: One
   • Seat of arbitration: Kingdom of Thailand
   • Language: English

iii. Written form requirements may be fulfilled via fax or email with a signed declaration.
iv. In the event of contractual gaps, legally effective provisions shall be deemed agreed to between WorkParadise and the contracting party.